At EngineersMart.in, customer satisfaction is our priority. We are committed to providing you with quality products and services. However, if you are not entirely satisfied with your purchase, we’re here to help.
Before Dispatch:
Orders can be cancelled before they are dispatched from our warehouse. Please contact us immediately at
engineermart.india@gmail.com with your order details for
cancellation.
After Dispatch:
Once an order is dispatched, it cannot be cancelled. However, you may initiate a return or refund request
after
delivery, as per our return policy.
Eligibility:
Process:
To initiate a refund, email us at
engineermart.india@gmail.com within 48 hours of receiving
the product,
with supporting images and your order ID.
Timeline:
Once your request is approved, refunds will be processed within 7–10 business days to your
original
payment method.
Returns are accepted only in case of:
Products must be returned unused, in original packaging, and with all tags intact.
To request a return, please contact us within 48 hours of delivery.
For any cancellation, return, or refund-related assistance, feel free to reach out to us:
📧 Email: engineermart.india@gmail.com
📞 Phone: +91 98942 08599
